The International Air Transport Association’s (IATA) cutting-edge technology, known as New Distribution Capability (NDC), has been successfully implemented by Air India, making it the first airline in India to do so. This significant achievement changes the way that enterprises, travel agencies, and leisure and business travelers may purchase Air India goods.
Air India Introduces NDC: 10 Key Points To Know
- Air India Implements NDC: Air India becomes the first airline in India to adopt IATA’s New Distribution Capability (NDC) technology.
- Improved Booking Experience: The NDC technology offers a more transparent, efficient, and personalized booking process for customers.
- Real-Time Offers: Travel agencies and customers now have access to real-time offers, fare families, and auxiliary services through NDC.
- Latest NDC Schema: Air India uses IATA’s most recent NDC schema version 21.3 for its new distribution system.
- Enhanced Communication with Partners: NDC improves Air India’s communication with travel partners and streamlines the booking process for agencies.
- Wider Product Range: The NDC system allows access to a broader range of Air India products, including customized flight packages and additional services.
- Exclusive NDC Deals: NDC-only offers are now available, providing customers with exclusive deals not found on traditional distribution channels.
- Focus on Innovation: Chief Commercial Officer Nipun Aggarwal emphasizes NDC as part of Air India’s strategy to innovate and improve distribution.
- Global Access: Travel agencies worldwide can directly connect to Air India’s NDC, gaining access to its expanded product and service offerings.
- Enhanced Customer Experience: The introduction of NDC aims to improve the overall booking and travel experience for Air India passengers.
Air India hopes to improve communications with travel partners and expedite the consumer booking process by using the most recent 21.3 schema of IATA’s NDC. Travel agencies now have access to auxiliary services, fare families, and real-time offers that were not possible with old distribution channels thanks to NDC. Customers will be able to book in a transparent and personalized manner, taking advantage of exceptional bargains and bespoke flight packages.
NDC is an IATA initiative to help the travel industry in developing and implementing a new XML-based data transfer standard. NDC improves the retailing of airline goods across a range of channels. This gives Air India’s travel partners access to a greater range of deals and services, including customized flight packages and real-time supplementary goods. Expect a more transparent, efficient booking procedure with access to the greatest offers from all sales channels for customers.
Chief Commercial Officer of Air India Nipun Aggarwal said, “As we continue to innovate and improve our distribution strategy, implementing NDC is a significant milestone.” We want our consumers and travel partners to have a smooth and effective booking experience.”
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Travel agencies from all over the globe may now link directly to Air India’s NDC to access a wider range of information, including fare families, ancillary services, and NDC-only offers that were previously unavailable via conventional distribution methods. Their customers’ whole booking and travel experience will be improved as a result.
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