By TravoUpdate
Air India becomes the first airline in India to adopt IATA’s New Distribution Capability (NDC) technology.
The NDC technology offers a more transparent, efficient, and personalized booking process for customers.
Travel agencies and customers now have access to real-time offers, fare families, and auxiliary services through NDC.
Air India uses IATA’s most recent NDC schema version 21.3 for its new distribution system.
Enhanced Communication with Partners
NDC improves Air India’s communication with travel partners and streamlines the booking process for agencies.
The NDC system allows access to a broader range of Air India products, including customized flight packages and additional services.
NDC-only offers are now available, providing customers with exclusive deals not found on traditional distribution channels.
Chief Commercial Officer Nipun Aggarwal emphasizes NDC as part of Air India’s strategy to innovate and improve distribution.
Travel agencies worldwide can directly connect to Air India’s NDC, gaining access to its expanded product and service offerings.
Enhanced Customer Experience
The introduction of NDC aims to improve the overall booking and travel experience for Air India passengers.