By TravoUpdate
IndiGo celebrated its 18th anniversary with significant announcements, highlighting the airline's growth and future plans.
18th Anniversary Celebrations
Since its inception, IndiGo has connected 88 destinations with over 400 domestic routes and more than 100 international itineraries, serving 33 destinations globally.
IndiGo has placed a record order for 500 aircraft, including the introduction of XLRs in 2025 and the widebody A350-900 set for delivery in 2027.
New International Destination
IndiGo announced Jaffna as its 34th international destination, the first to be operated by ATR aircraft, with plans to connect to over 40 international locations by the end of the fiscal year.
Business Class Service
IndiGo introduced IndiGoStretch, offering business class seats on metro-to-metro routes, starting with the Delhi-Mumbai route in mid-November.
New Loyalty Program
IndiGo launched its loyalty program, IndiGo BluChip, which allows frequent flyers to earn BluChips based on their expenditures, with real-time tier upgrades and lifelong validity for active members.
Redesigned Website and App
IndiGo has revamped its mobile application and website to enhance user experience with a seamless and intuitive interface.
Future Growth Plans
IndiGo aims to double its size by the end of the decade, reflecting its ambitious growth and expansion strategy.
Leadership Insights
Founder Rahul Bhatia emphasized IndiGo's commitment to cost leadership, quality, and customer satisfaction while maintaining structural cost leadership and product complexity.
CEO's Vision
CEO Pieter Elbers highlighted the airline's journey and commitment to punctuality and customer service, celebrating the support of 600 million passengers and the dedication of its workforce.